0296666077

Our Policies

Transparency matters. Below you’ll find our commitments to your privacy, data security, and how we handle your information.

 

Table of Contents

  1. Privacy Policy
  2. Credit Guide
  3. Complaints & Dispute Resolution
  4. Website Terms of Use
  5. Cookie Policy
  6. Financial Advice Disclaimer

 

1. Privacy Policy

Last updated: May 2026
Bull Money Pty Ltd (ABN: 88 676 724 851) respects your privacy and is committed to protecting your personal information.
What information we collect

We may collect:

  • Your name, address, phone number, and email address
  • Date of birth and identification documents
  • Employment and income details
  • Assets, liabilities, and financial history
  • Property and loan information

 

How we collect information
We collect information directly from you when you:

  • Fill out a form on our website
  • Request a consultation
  • Apply for a loan through us
  • Communicate with us via phone, email, or in person

How we use your information
We use your information to:

  • Assess your loan eligibility and borrowing capacity
  • Match you with suitable lenders
  • Process your loan application
  • Communicate with you about your application
  • Comply with legal and regulatory requirements

Who we share your information with
We may share your information with:

  • Lenders and financial institutions
  • Credit reporting bodies
  • Your accountant or financial advisor (with your consent)
  • Regulatory authorities as required by law

Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
Accessing and correcting your information

You may request access to the personal information we hold about you. Please contact us at [email protected]

 

2. Credit Guide

Bull Money Pty Ltd (ABN: 88 676 724 851) is a credit representative of Finsure Finance and Insurance Pty Ltd (Australian Credit Licence: 384704).

 

Our credit services
We assist clients in applying for:

  • Home loans
  • Investment property loans
  • Refinancing
  • Debt consolidation
  • Construction loans

 

Fees and charges
We do not charge clients for our services. We receive commission from lenders upon successful settlement of a loan. Full details of any commission or fees will be disclosed to you before you proceed with any loan application.

 

What you need to know
Before you apply for a loan:

  • You are not obligated to proceed with any recommendation
  • You can ask us for a copy of our Credit Guide at any time
  • Full details of lender fees and charges will be provided in your loan contract

 

3. Complaints & Dispute Resolution

We are committed to resolving any complaints fairly and quickly.

 

Step 1: Contact us
If you have a complaint, please contact us at:
Email: [email protected]
Phone: 02 9072 5888
Address: Suite 4, Level 12, 100 George Street, Sydney NSW 2000
We will acknowledge your complaint within 7 days and aim to resolve it within 30 days.

Step 2: External dispute resolution
If you are not satisfied with our response, you may contact the Australian Financial Complaints Authority (AFCA):
AFCA
Phone: 1800 931 678
Website: www.afca.org.au

Email: [email protected]
AFCA provides free, independent dispute resolution for consumers.

 

 4.  Website Terms of Use

By using the Bull Money website, you agree to these terms.

Intellectual property
All content on this website—including text, graphics, logos, and images—is owned by Bull Money Pty Ltd and protected by Australian copyright laws.

Accuracy of information
We strive to ensure information on this website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

External links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

Limitation of liability
To the fullest extent permitted by law, Bull Money is not liable for any loss or damage arising from your use of this website or reliance on any information provided here.

 

5. Cookie Policy

We use cookies to improve your experience on our website.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

 

Type – Purpose

Essential – Required for the website to function properly

Analytics – Help us understand how visitors use our site (e.g. Google Analytics)

Preference – Remember your settings and choices

Managing cookies
You can control or delete cookies through your browser settings. However, disabling cookies may affect your experience on our website.

 

6. Financial Advice Disclaimer

General information only
The content on this website is for informational purposes only and does not constitute financial advice.
Users are encouraged to seek independent professional advice tailored to their personal circumstances before making any financial decisions.

No guarantee of approval
Any information regarding loan approval, interest rates, or borrowing capacity is indicative only. Final approval is at the discretion of each lender.

Third-party products
References to third-party products or services do not constitute an endorsement or recommendation.

Contact Us

If you have any questions about our policies, please reach out.

0296666077
[email protected]
Suite 4, Level 12, 100 George Street, Sydney NSW 2000